Shipping policy
Thank you for shopping with RideLab.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order has been processed, you will receive a confirmation email.
Shipping Time
Estimated delivery time is 5–7 business days after dispatch.
Please note that delivery times may vary depending on your location and external factors beyond our control.
Shipping Costs
We offer free shipping worldwide.
Tracking
Tracking information will be provided once your order has been shipped. Please allow some time for tracking updates to appear.
Incorrect Address
Customers are responsible for providing accurate shipping details.
If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the order.
Unclaimed Packages
Packages that are not collected or refused upon delivery are not considered valid returns.
In such cases, the order will be refunded minus a fee of 250 SEK (or equivalent in your local currency) to cover shipping, return, and handling costs.
Delays
While we aim to deliver your order within the estimated timeframe, delays may occur due to shipping carriers, customs, or high-demand periods.
We appreciate your patience in such situations.
Contact Us
For any questions regarding shipping or your order, please contact us:
Email: info.dayleeecom@gmail.com